Internet marketers often run into a unique challenge on their
way to "leaving the rat race" for their own successful
cyber-businesses.
Once their online marketing machines are running fairly
smoothly, generating a healthy flow of leads generally isn't a
problem. The challenge lies in generating the most profit from
the existing flow of leads.
What's one crucial key to generating maximum profit per lead?
Yes, there is a goldmine in follow up contact.
WHY WE SOMETIMES NEGLECT FOLLOW UP
The typical marketer may send one follow up email, mail out a
single brochure or catalog, make one follow up call, or send out
one fax, and then sit back and wait... Wait for the prospect to
visit their web site, place an order, email with further
questions, or take another desired action. Even seasoned
marketers that are keenly aware of the value of follow up
sometimes neglect this crucial activity. I've been guilty of it
at times myself.
Offline follow-up, of course, is more time-consuming and
expensive than online follow up, considering the time and
expense involved in long distance phone and fax calls, mailing
or shipping of marketing materials, and so forth. Due to its
speed and extremely low cost, email could be considered the
ideal follow up marketing tool. However, without an efficient
system for implementing email follow up, problems can still
arise.
WHY THE NEED FOR FOLLOW UP?
It's a fact that most people typically don't buy (or take other
desired action) as a result of an initial marketing contact,
even if they are perfectly targeted, prime candidates for the
offer.
What's more, it's not unusual for some follow up marketing
contacts to generate approximately the same percentage of sales
or other desired action as the initial contact. There are a
variety of things that can prevent prospects from taking desired
action as a result of initial marketing contact.
For instance, they may.... *have forgotten about your offer;
*simply be procrastinating for one reason or another; *have
misplaced your offer, or in the case of email, accidentally
deleted it; *be swamped with so many other things to do that
they haven't yet found enough time to act; *be distracted by
"information overload" or other things in their very busy lives
that they either missed your first contact entirely, or haven't
had time to act on it yet; *not yet have enough information to
decide what to do about your offer; *not have enough money to
buy at this time; *haven't yet developed enough trust in you....
or any number of other reasons.
You've probably heard the following cliche before, but it's
worth repeating: "Marketing is a numbers game." The greater
number of contacts you have with a prospect, the greater chance
they will finally act on your offer.
Different prospects will, of course, be at various stages of the
sales process. Some may be just one follow up contact away from
acting on you offer; other prospects may require several more
contacts before they finally act.
The question is, will you persist at follow up long enough to
motivate your real prospects to act on your offer?
Follow up may seem like a mundane activity, but if you want
maximum sales (online or off), you should seriously consider
implementing a systematic follow up system. Otherwise, you're
probably wasting a significant percentage of resources you
invest to acquire your leads, and are overlooking a gold mine!
FOLLOW UP MARKETING RESOURCE
-- I've come across a nice desktop application for automating
email follow up, called Postmaster. It either works along with
MS Access 97 (which you may already have), or comes with its own
stand-alone database. It has an excellent personalization
feature, automatic scheduling, and much more. Check it out at:
http://post-master.net/rs/auto_pilot
Be sure to sign up to get your own Associate’s reseller Website
FREE and get paid for recommending this powerful software to
others. http://www.post-master.net/rs/auto_pilot/
About Author :
Michael Taylor IN JUST MINUTES A DAY Turn three or four hours of
correspondence a day into a few minutes of work. Harness the
true power of your e-mail communication.
http://www.post-master.net/rs/auto_pilot/